Why Choose SERVPRO? Here What Our Customers Have to Say

3/10/2022 (Permalink)

We are here to serve our community, 24/7. This is one of the reasons we were named a small business finalist by our local chamber of commerce.

As a locally, family owned and operated Gainesville cleaning/restoration business, quality work and customer satisfaction are top priorities for us here at SERVPRO Gainesville West/Alachua County West. We have been helping our community with certified mold remediation, emergency fire and water damage cleanup, and commercial/residential cleanings for more than 14 years.

Most often, we meet customers in moments of crisis, when their homes or businesses have been damaged by fire, flooding, or mold, and we appreciate it when customers choose us and trust us to take care of their biggest assets. We take great pride in working efficiently without sacrificing quality work, to make it "Like it never even happened."

And here’s what our customers have to say about working with us:

“Was lied to from another water restoration company, got a second opinion from SERVPRO. They were honest and showed the moisture readings. The other company showed no readings and wanted approval to cut out most of the drywall….Be careful who you put your confidence in. I would recommend this company!”

“The crew at SERVPRO are great. Recently at our hotel, we had an incident with a sprinkler that caused damage to several rooms. They arrived in a timely manner with a game plan and clear knowledge of how to take care of this type of problem. It was a stressful situation since it was such a busy night and they were professional the whole time, and had us back to normal in just a few days.”

“SERVPRO is a locally owned company that treats everyone like they are family! They are sensitive to the timeliness of these emergencies and will ensure you get your home back to your ‘home’ again!”

“Amazing company to work with! Professional, reliable, trustworthy, honest, educated and friendly. We love working with this company on their mold remediation projects. We have seen their workmanship and absolutely have no complaints. When you hire this company, you won’t be disappointed!”

“I highly recommend SERVPRO of Alachua County West. This company is run by two people that know the meaning of integrity and know how to take care of their employees, which translates to their employees having integrity and the employee always doing the right thing when it comes to taking care of their customers. I encourage any business or homeowner to reach out to SERVPRO of Alachua County West for any mitigation, restoration, or cleaning need they might have.”