Why SERVPRO should be your restoration company

11/1/2019 (Permalink)

SERVPRO can clean up this mess!

Catastrophes never happen at an opportune time. Your cat knocks over a candle, setting your curtains ablaze leading to fire and smoke damage. An unseen pipe joint in your bathroom wall bursts, unleashing gallons of water throughout your house. A leaky hose under your kitchen sink gradually soaks your cabinet, leading to a major mold issue. 

In that moment of panic after the fire is extinguished, the water flow is stopped and the mold is discovered, the next decision is, “who is going to get this fixed and make my disaster "Like it never even happened." so I can get back to life as normal?”

Timeliness

The first thing you want is someone who can be contacted at any time of the day to make sure your problem is addressed immediately. SERVPRO follows the 1-4-8 guidelines of arranging service in less than an hour of receiving your call. And in less than four hours, a SERVPRO technician will be on-site to start the mitigation services (if emergency services are necessary). And in less than eight business hours, your insurance adjuster will be given a verbal briefing as to the scope of your project. The faster a disaster is addressed, the quicker it can be restored and less damage will occur.

Experience

With more than 1,700 franchises nation-wide, SERVPRO has been in the mitigation business for more than 50 years and has the knowledge, equipment and manpower to tackle any size project. SERVPRO of Gainesville West-Alachua County West always has a crew on standby and, if needed, we can attain more boots on the ground depending on the size of the disaster. Remember, this is the same restoration company that not only handles hurricanes and other inclement weather damage, but we are also the ones who were called when the Pentagon was attacked on 9-11. We have also worked on several military bases, for Universal Studios, Disneyworld, NASA and Coca Cola.

Professionalism

SERVPRO trains its technicians in how to best handle every situation, to use the most up-to-date equipment and restore your home or business quickly and efficiently. We will keep you informed every step of the way by providing electronic file documentation to both you and your insurance adjuster that includes the job estimate, cause of loss and proof of results.