What our Customers say...

Water Damage Testimonials

"The technician arrived quickly and was very professional"

These guy's were great :)

Overall I believe that Billy did a great job with getting here and answering any question in which I had. Everyone has been nice.

As tough as this "flood" is, the SERVPRO men made it as easier experience with their sensitivity and kindness they extended to me! Just super!! Thank you.

... I wanted to send you a note expressing my sincere thanks for a job well done ... I am proud to see the solid effort made on all fronts to completely restore my mother's house to both her satisfaction and mine. A big thank you to ... Mark Raymond at SERVPRO ... Everything was taken care of in a timely manner and everyone we worked with was very professional and accommodating. We were both very impressed -- keep up the great work.

This week Billy R serviced my home. I was quite impressed with him and the job he did for me. He assessed the needs for my water-damaged condominium, and set up the appropriate drying equipment. He answered my questions and was very helpful. He arrived on time, and was very helpful, considerate, and professional.

I will not hesitate to call SERVPRO again, should I ever need your services, or recommend them to anyone who needs your services.

Thank you for the wonderful service. The whole team was great.

Surprised and pleased about the fast service!

The guys (Travis and Joe) went above and beyond! You are rock stars! Thanks so very, very much!

SERVPRO of Alachua County West came to our rescue on one of the worst days of our lives... our daughter was awaiting surgery at Shands Children's Hospital when we experienced a Plumbing Flood at our home. SERVPRO team was at our home within an hour and became apart of our family over the next two weeks it took to restore our home...

... Julianne even paid us a visit at the hospital after our daughter's surgery with sympathy for our situation and appreciation for our selection of their company in our roughest moment... We highly recommended SERVPRO of Alachua County West, Julianne and Jason. PERSONAL ATTENTION STILL EXISTS.

Travis &Alex were extremely pleasant and very professional. They were able to explain everything and answered all my questions. They worked hard and diligently while they were here. I was very pleased with the quality of work I witnessed.

Travis did GREAT!

Very nice guys! And professional too!

We have had SERVPRO for 2 incidents of water remediation and they have been great. Always professional and prompt.

Travis, Alex &Michael were very helpful and went out of their way to assist me when there were things that I could not do.

VERY helpful late night!

Thank you very much! Travis & Gary were both very knowledgeable and informative!

Travis, Michael and Rob were very courteous and attentive to our needs, I would recommend them again to family and friends.

They were professional, working in unison and taking additional care to explain what they were doing. We were very comfortable in their presence.